A clear scope.
An agreed next step.

Getting started

Getting in touch requests a conversation. It does not place an order, accept a quote, confirm a booking or activate a phone or chat helper. We agree your scope and give you the full quote and service agreement before purchase.

Plans and usage

The five plans show setup and monthly prices in GBP, the channels included and the relevant usage allowances. Extra-use rates apply only to channels in your agreed plan. Custom work, including a website or more involved integrations, is quoted separately.

We check the tools and requirements involved before promising a connection. Larger or changed requirements may need an agreed change to scope and price.

Setup and ongoing care

We build around information you approve, test the agreed journey together and explain how to ask for help. Ongoing care covers the activities and allowance in your agreement. Support hours, response expectations, reporting and any supplier restrictions are agreed before activation.

Your business remains responsible for approving information, handling escalated enquiries and confirming any booking, price or other commitment. Helpers need a clear human fallback when information is uncertain or a service is unavailable.

Contracts, cancellation and handover

Your agreement sets out the initial term, renewal and notice arrangements, cancellation, any applicable audit work, account and asset ownership, and what is handed over when work ends. Read and agree those terms before purchasing.

Privacy and demonstrations

Our privacy notice explains website enquiries and optional questionnaire sharing. Website examples are labelled as examples; they do not show an active client service or an automatically confirmed outcome.